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Subscription Policy

Issued by: innoSaaS.io

Last Updated: 15th JUNE 2025

Effective Date: 15th JUNE 2025

1. Subscription Plans

INNOSAAS.IO offers multiple subscription-based SaaS plans including: • Starter Plan • Growth Plan • Premium Plan Each plan includes specific features, limitations, and support levels as outlined on our [https://www.innosaas.io/pricing].

2. Billing Cycle

- All subscriptions are billed on a quarterly (3-month) basis, unless otherwise stated. - Subscription validity begins immediately upon successful payment. - Users will receive renewal reminders before the current term ends.

3. Payment Methods

We accept the following payment options: - UPI / Net Banking - Debit/Credit Cards - Bank Transfers - Payment Gateways (e.g., Razorpay, Instamojo – if applicable) All payments are processed in INR and subject to 18% GST as per Indian tax regulations

4. Invoices & Receipts

After each successful transaction: - A detailed invoice will be emailed to your registered email address. - You may also request a copy via [team@innosaas.io].

5. Auto-Renewal

- Currently, subscriptions do not auto-renew. Users will be notified when their plan is about to expire. - Renewal must be manually processed before the expiry date to ensure uninterrupted service.

6. Failed or Delayed Payments

If your payment fails: - Access to your account may be suspended after a 7-day grace period. - You will be notified via email or WhatsApp to complete payment to resume services. - INNOSAAS.IO is not liable for data loss due to account deactivation from non-payment

7. Cancellations & Refunds

- You can cancel your subscription at any time, but no refunds will be issued for the unused period.

8. Upgrades & Plan Changes

- You may upgrade your plan anytime by paying the difference. - Downgrades are only applicable at the time of the next renewal cycle. - No credit or refund will be applied for downgrading within an active cycle.

9. Tax Compliance

- GST invoices are issued in accordance with Indian tax laws. - Users must provide a valid GSTIN (if applicable) during the checkout process to claim input credit.